Delivery

What is our Delivery policy?

 

Within NZ: Shipping within NZ is via courier service for a flat rate of $9.80 *(except bulky items or RD addresses)

Delivery will take between 2 – 4 working days, depending on your location.  Items may take longer to get to you during busy periods and public holidays.

All items showing “as available online” are held in stock in our online store based in Wanaka. We will endeavour to dispatch all orders within 48 hours.

All orders have a tracking number so we can keep an eye on where your goods are at any point until they are delivered to you.

If you prefer to have your goods delivered to a PO Box we can arrange this as well.

  • Bulky Items – if over 2kg in total weight - $15.80 flat rate.
  • RD Addresses – flat rate $14.90 or $19.90 (if 2kg+)

 

International: Shipping is via NZ Post International Parcel service for the fee as calculated at time of order.

Please note: For orders valued over NZ$250 - NZ Post requires insurance cover to be added to the freight charge. We will advise you prior to the order being processed what this extra charge would be.